Info & FAQ >> FAQ

Listed below are the most frequently asked questions and information about video conferencing and rental.

Frequently Asked Questions


  1. What is a video conference?

    A video conference is two way interactive visual communication using electronic equipment and network systems usually over some distance that is either difficult or time consuming to navigate.

  2. How much does it cost?

    In general video conference rooms may be rented by the hour. There is usually a scheduling or reservation fee and an hourly fee for the use of the video systems and the meeting room. Additional charges may apply for the telephone call or calls required to make the video conference possible. The rates vary greatly but an average costs for a one hour conference are approximately $250 - $750 U.S.D. excluding the cost of the telephone call.

  3. Where can I rent a system?

    TKO VideoConferencing rental facilities are available in nearly every major and many smaller metropolitan areas throughout the world. Call or email TKO VideoConferencing for details about your specific needs and locations.

  4. Can I rent a system at my own office?

    Yes, lease and rent-to-own programs are available with approved credit. Within days you may be able to arrange video conferences right from your own facilities.

  5. How do I learn more about video conferencing?

    Contact TKO VideoConferencing and we will be happy to send you information about the major brands of video conference equipment, the state of the technology and our recommendations for your use of video communications. Our knowledgeable sales staff is available assist you in the buying decision.

  6. Is the quality like television?

    Not yet, but the quality is remarkably good. In general, higher speed network connections and newer equipment produce higher quality images. Today's video conferencing equipment is of very high quality and the images that are delivered are very acceptable even though they fall short of a television broadcast.

  7. What factors affect quality?

    The speed of the network connection is one of the biggest contributors to quality. If the network connection is slow or unstable (such as over the open internet) the video session can be unusable. Newer equipment (manufactured after 1999) can produce excellent motion pictures from even slow speed connections and therefore can significantly contribute to better quality images.

    Some seemingly minor factors can seriously affect quality. Microphone placement and function significantly affect video conference quality because the audio clarity of a meeting is critical to the perception of quality. Further, the amount of movement the meeting participants create, if great, can cause codecs (the video conferencing engine) to create blurred images as they process communications signals. Finally, the type-size of fonts used in computer presentations if too small can be illegible to both near and far-end meeting participants. TKO VideoConferencing can offer assistance with all of these quality factors and more. Contact us for more information.

About TKO VideoConferencing

TKO VideoConferencing provides video conferencing rental facilities in New York City, Silicon Valley and throughout the world. TKO VideoConferencing is a division of TKO Video Communications, an industry leader, providing reliable, high-quality video communications solutions for business, government, education and global enterprises. Services include video and audio conferencing, video and audio streaming, satellite broadcasting and event management. Founded in 1995, Turn-Key Operations, Inc. (TKO) the parent company is based in San Jose, California, with offices in San Diego, Singapore, New York City, and Washington, DC.

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